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ITIL® Intermediate: Release, Control & Validation

Method of exam delivery will vary by exam type. Remote proctored exams are sent as voucher codes to be used with the associated exam provider. If you represent a training organization, you may pass these voucher(s) directly to your designated students. The student will be able to book the exam her/himself directly in the portal of the applicable exam provider. Classroom exams (available to partnered training organizations only) will be delivered as an exam pack. We ask that all exam orders be submitted a minimum of 2 business days in advance to assure timely delivery.

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Product description

ITIL® Intermediate Release, Control and Validation (RCV)  is one of the ITIL® Service Capability modules. It focuses on the practical application of RCV practices to enable the successful planning, testing and implementation of new services that meet the needs of the user or the organisation.

RCV has been designed in order to provide thorough understanding of the ITIL Service Transition processes and ensure that transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organisational requirements. The module also provides guidance on evaluating change and managing knowledge to improve decision-making processes.

Who is the certification for?

The RCV qualification would be suitable for IT professionals in roles such as Release Manager, Security Administrator, IT Operations Manager, Database Administrator and Security Manager.

Prerequisites

An ITIL Foundation certificate and preferably two years of work experience in an IT Service Management environment.

Exam format

  • Multiple choice examination questions
  • 8 questions per paper
  • 28 marks required to pass (out of 40 available) – 70%
  • 90 minutes’ duration
  • Closed book

* Quint is an Accredited Training Organization (ATO) with Peoplecert for this certification.

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