Product description
ITIL® Intermediate Release, Control and Validation (RCV) is one of the ITIL® Service Capability modules. It focuses on the practical application of RCV practices to enable the successful planning, testing and implementation of new services that meet the needs of the user or the organisation.
RCV has been designed in order to provide thorough understanding of the ITIL Service Transition processes and ensure that transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organisational requirements. The module also provides guidance on evaluating change and managing knowledge to improve decision-making processes.
Who is the certification for?
The RCV qualification would be suitable for IT professionals in roles such as Release Manager, Security Administrator, IT Operations Manager, Database Administrator and Security Manager.
Prerequisites
An ITIL Foundation certificate and preferably two years of work experience in an IT Service Management environment.
Exam format
- Multiple choice examination questions
- 8 questions per paper
- 28 marks required to pass (out of 40 available) – 70%
- 90 minutes’ duration
- Closed book
* Quint is an Accredited Training Organization (ATO) with Peoplecert for this certification.
