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Change Management Foundation

Method of exam delivery will vary by exam type. Remote proctored exams are sent as voucher codes to be used with the associated exam provider. If you represent a training organization, you may pass these voucher(s) directly to your designated students. The student will be able to book the exam her/himself directly in the portal of the applicable exam provider. Classroom exams (available to partnered training organizations only) will be delivered as an exam pack. We ask that all exam orders be submitted a minimum of 2 business days in advance to assure timely delivery.

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Product description

The Change Management Foundation training provides participants with a basic and solid understanding in the principles of Change Management. The Change Management foundation course is aimed to get the understanding why change happens, how change happens and what needs to be done to make change a more welcoming concept. In particular, such a course should be delivered in organizations looking for insights into different frameworks and ways of approaching change at an individual, team and organizational level.​

This course prepares participants for the Change Management Foundation certification exam as well as providing valuable practical knowledge that can be rapidly applied in the workplace. Mock examinations are provided and used as preparation to the final test.​

Course and Learning Objectives

  • Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process.
  • Understand the various types of change that affect organizations, and know-how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative.
  • Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement.
  • Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change.
  • Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.

Who is the certification for?

Program, Project and Business Managers, HR representatives, any member of a team involved in a transformation.​

Exam format

  • Multiple choice
  • Four sections, total of 50 questions
  • 25 marks required to pass (out of 50  available) – 50%
  • 40 minutes’ duration
  • Closed-book

* Quint is an Accredited Training Organization (ATO) with APMG for this certification.

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