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Help & Support

Welcome to Our Help & Support Center

Popular Help Questions

What is Courseware4all?

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What are the available delivery formats?

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Is there a setup fee and any upfront cost?

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How to contact support if I need help?

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What are the minimum system requirements to run my e-Learning courses?

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What are your return and cancellation policy?

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Popular Questions & Answers

What is Courseware4all?

Courseware4all is a platform that gives access to hundreds of training resources in the IT Management and Governance space. Anyone can purchase course materials, eLearnings and/or exams, provided they fulfil the basic requirements.

For Training professionals
For professional training companies and freelance trainers, Courseware4all provides a range of modular services, from accreditation to certification, Courseware4all is your one-stop-shop to enable you to deliver any course without the hassle and the upfront costs needed to add any course to your catalog. When you sign up for an account on Courseware4all, you’ll automatically be able to buy tems on our Platform. The items include courseware and simulation materials, exams, instructor services and much more.

For more information: Become a Partner

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Is there a setup fee and any upfront cost?

Opening an account is free. You are not obliged to purchase and there is no minimum purchase requirement.

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What are the available delivery formats?

We offer a wide range of Items for sale. These items may come in multiple formats:
eLearning – Materials for a self-paced study to be used by the learners at their own pace. You’ll be provided with a login and password for each of your students, and as a partner, your logo will be displayed.
eBook – Digital training materials (often in .pdf format) for your students and instructors to download. Materials are watermarked.
Printed – Physical training materials, printed and shipped to your preferred address.
Print-License – Secure digital files (in .pdf format) to be printed by yourself.
Online Exam – Exams are taken through a computer, at a location and date of your choice and with a proctor present at the location.
Paper Exam – Similar to the above; however, the exam is taken without a computer. You’ll be provided with ePacks (PDF files) to print and distribute to your students.
Webcam Proctor Online Exam – Similar to Online Exams, but with a proctor at a remote location and with exam dates being scheduled by the students themselves.

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How to contact support if I have more questions?

When placing an order with us, our back office is there to assist you every step of the way, for any question you may have please email us at: operations@courseware4all.com, responses may take up to 24H.

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What are the minimum system requirements to run my e-Learning courses?

Multimedia
Sound card, microphone, and webcam for recording narration and video

Operating System
Windows 7 or later (32-bit or 64-bit)
Mac OS X 10.6.8 or later

Browser *
Internet Explorer 11, Microsoft Edge, Safari, Google Chrome, Firefox (all latest version)
* JavaScript must be enabled for published courses to work.
* When using Internet Explorer, turn off Compatibility View for sites where your courses are hosted.

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What are your return and cancellation policy?

eBooks, printed books and print licenses are non-refundable.
Exam vouchers are valid for a period of one year from purchase date, should your training session be cancelled, you can keep the vouchers and re-use them.

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